Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away