Sachem Dental Group

Sachem Dental Group
Sachem Dental Group 470 Patchogue Holbrook R Holbrook, NY 11741
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Consumer Feedback

(18 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Excellent experience from sachem dental. Dr. Woolf is an excellent Dr. He is very patient and caring. The staff is so professional and clean. 10/10
by Jen xxx.xxx.42.186
April 07, 2016
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the wait time for your appointment reasonable once you got to the office?
Yes
Did you feel like this provider's office was sufficiently staffed?
Yes
Does this provider listen to your concerns and respond respectfully?
No
by Anonymous xxx.xxx.63.83
October 17, 2014
My issues aren't with the dentists. Dr Leonoff is the one I've been seeing and he is awesome. He is a very thorough and patient person and works well with nervous patients. My issue is with the billing practices. When I first had some work done some years ago, I was told my insurance wouldn't cover it and that I would have to get a line of credit. After going through the procedure and was in the process leaving, I was told the line of credit would only be covering a 3rd of the costs. The total was $9,000.00. So now I was paying 3k to the credit line, 3k to the dentist, and still had another 3k to pay in the future when I actually got the crowns. But I can't get the crowns because I have to pay the 3k balance first.

Money has been tight, and jobs lost, yet I've paid as much as I can. years later, I still have only posts in my mouth and a total of 2,500 (between the credit line and the dentist) to pay off. They send me bills every 2 months and threaten me with little stickers claiming they will send me to collections when I don't pay them monthly. We have discussed this over the phone and in writing: I will be glad to send in monthly payments if they would send me monthly bills. And now I'm being notified that until I pay off my balance, a 5.00 monthly fee will be added to my bill.

I like my dentist, but the billing department will be forcing me to seek treatment (and the long awaited crowns) elsewhere.
by Laylla xxx.xxx.214.65
April 28, 2014
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by bob romano xxx.xxx.67.18
November 14, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.116.145
December 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.22.131
September 10, 2012
They answered most of my questions but I could have used more information. I felt their main goal was to find more things to amount to money than what I was there for. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find.
by Nance xxx.xxx.58.102
June 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.22.33
May 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.193.70
May 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.184.61
March 01, 2012
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