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Lawrence J Richard DDS

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Lawrence J Richard DDS
Lawrence J Richard DDS
(27 Reviews)
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206 Clay Pitts Road East Northport, NY 11731
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Consumer Feedback

(27 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
3.5 star average for Value
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
December 01, 2011
It never fails how long I have to wait on hold when I call them. I'm always put on hold forever and I find myself not even wanting to call. I have never seen a coupon for this provider, nor do they ever have specials or promotions going on. I don't think they like to help people save money. The dentist wasn't friendly in the least. I have never felt more unwelcome somewhere. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
by Sal
November 30, 2011
I went there to have my teeth examined, and instead they barely even looked at my teeth. I had barely opened my mouth when they told me they were finished examining them. I'm afraid they might have missed a few cavities. Normally when I visit the dentist, I would expect to be able to tell that the dentist practiced good oral hygiene, but I definitely didn't see that here. I don't think they even brushed their teeth, it was gross. They recommended a whole bunch of dental procedures that I didn't think were necessary, even after I told them I wasn't interested. I felt like they were just trying to make money off me. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone.This dentist did not sterilize anything and there was dry blood on one of his tools.
by karen
November 22, 2011
Did this dentist give you your invoice promptly?
Not at all. They kept making excuses and didn't give it to me for weeks
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did this provider prominently display their diplomas or business license?
No, I never saw one
Does this provider offer flexible appointment times?
Yes
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by Anonymous
November 09, 2011
Was this dentist's staff friendly?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
September 30, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Was this provider's staff friendly?
Friendly Enough
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
July 26, 2011
My husband was extremely dissatisfied with this dentist. The first question upon entering the room was what insurance do we have. He did not even introduce himself to my husband, who was a first time patient. The dentist seemed only concerned about insurance and money. He barely took the time to check his teeth carefully and had a bad attitude and terrible beside manner the entire time. We will never go back.
by local resident
May 11, 2011
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Map and Directions
206 Clay Pitts Road, East Northport, NY 11731