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Brookside Dental

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Brookside Dental
Brookside Dental
(9 Reviews)
> Get Phone Number & Directions
9736 transit rd East amherst, NY 14051
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Over charging and not returning insurance claims. Nice until you start asking questions.
Business operates under 2 names. Shady
by Never again xxx.xxx.151.121
June 05, 2015
terrible place. the receptionist is very rude and very ignorant. refused to explain my bill to me and when asked to speak to someone else, she hung up on me. it took weeks to settle this bill when it could of been handled very easily with one phone call.

the dentist herself was nice though and she does good work but her staff is beyond lousy. stay away and avoid the headaches. many other places to choose from
by ams146 xxx.xxx.0.1
October 19, 2013
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
by Anonymous xxx.xxx.191.92
October 03, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you leave the office feeling satisfied with your visit?
Completely!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider have reasonable prices?
Yes
by Phil xxx.xxx.138.196
February 04, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.96.48
October 16, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Not if my life depended on it
by Patient xxx.xxx.221.115
August 15, 2012
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Was this provider late to your appointments?
No, they were on time
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
September 22, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Was the toothpaste used during your cleaning enjoyable?
Yes
by Anonymous
July 18, 2011
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
March 19, 2011
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Map and Directions
9736 transit rd, East amherst, NY 14051