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Family Dentistry Of Yorktown

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Smile Design Dental Spa

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Family Dentistry Of Yorktown
Family Dentistry Of Yorktown
(26 Reviews)
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334 Underhill Avenue Suite 1D Yorktown Heights, NY 10598
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Consumer Feedback

(26 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Was the provider's staff helpful and knowledgeable?
Yes
Did this provider spend time asking questions and listening to you?
Definitely
Did this dentist offer you anesthetic when appropriate?
Yes
by Anonymous xxx.xxx.235.227
May 31, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.27.43
January 09, 2014
Was this provider's office too loud?
No, it wasn't too loud
Would you refer this provider to a family or friend?
Yes
Was this provider late to your appointments?
No, they were on time
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.32.114
November 07, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you experience any unnecessary pain while your teeth were cleaned?
No
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous xxx.xxx.18.150
April 26, 2013
My son saw a pediatric dentist there twice and when I went the last time I saw someone who was clearly not pediatric in profession. 6 months later I was called for a cleaning and then was told, after probing, that their pediatric dentist was no longer there!??! I didn't get any notification of it. That was my last visit to their office. My 4 and 2 year old are a bit fearful of the dentist and without pediatric professional care the dental visits are hard to bear.
by Kayo xxx.xxx.83.164
January 29, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.249.110
July 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Gerry xxx.xxx.39.189
July 03, 2012
For any new patients considering this orgazation, from my experience, I called in to ensure my dental insurance as accepted and was assured it was. As it was a family referral, I took their word for it. The admin./asst. I spoke with gave me every reassurance I was good to go. This individual couldn't even spell my address correctly, as I've learned on subsequent correspondence. A few of the staff struck me as having the intellect, or non-intellect, of a HS dropout. Based on them misleading me with regards to my dental coverage, and the comical phonetic spelling of my key information (like a strait up illiterate), my visual assertions were reinforced.

In my opinion, this practice is about quantity over quality. I believe there are superior, customer service oriented options out there. One and done for me.
by Bad Business xxx.xxx.179.208
June 11, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.120.154
May 31, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Lauren xxx.xxx.162.135
May 29, 2012
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Map and Directions
334 Underhill Avenue Suite 1D, Yorktown Heights, NY 10598