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North Hills Dental Group

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North Hills Dental Group
North Hills Dental Group
(18 Reviews)
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1055 North Hills Boulevard Reno, NV 89506
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
Excellent service. Very pleasant staff and knowledgeable dentists.
by P.B. xxx.xxx.179.240
June 10, 2015
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does this provider have helpful information available online?
Yes
Did this Provider let you know upfront what the approximate cost of the services would be?
Absolutely
Did your mouth feel clean after your appointment?
Yes
by Anonymous xxx.xxx.7.59
July 02, 2014
So my initial visit was a rough start, I waited an hour to be seen, meanwhile my husband who was watching our little one, had to be late for work because they couldn't see me at the time I was scheduled. The staff was excellent though. They were friendly. I was expecting a cleaning that same day but they failed to inform me that this wasn't the plan, and instead I spent 5 mins of the Dentists time to check out my gums and get x rays. Why would I schedule a non emergent appointment not to get my teeth cleaned? So I ended up having to schedule another appointment for later in the month. They gave me a little sticky card which was great to stick on my calender. I had to take sick time to come to my scheduled cleaning. I went up to the desk and the receptionist said I wasn't on the schedule and they couldn't "fit me in" like it was my fault they messed up. So again, I will have to take sick time for an appointment 1 month later. This had been completely frustrating. I don't even want to do business with this group anymore but I will give them one more chance. 3 strikes and they will not be seeing me again, I don't care if I have to drive 20 mins to see another dentist. My time is valuable to me and I don't like wasting it on a company who doesn't care.
by Mad. xxx.xxx.78.11
June 27, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
How would you rate your experience with this provider?
The best
Did you feel like this provider's office was sufficiently staffed?
Yes
by scott xxx.xxx.50.214
June 25, 2014
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Were the waiting room chairs comfortable at this dentist's office?
Not really
Did this provider have reasonable prices?
They were decent, but not very affordable
Did you leave the office feeling satisfied with your visit?
Yes
by Dawn xxx.xxx.77.243
February 13, 2014
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Mary Cordill xxx.xxx.222.100
September 08, 2013
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by AW xxx.xxx.219.179
November 28, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.211.44
October 07, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by not happy xxx.xxx.25.9
September 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.124.98
May 11, 2012
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Map and Directions
1055 North Hills Boulevard, Reno, NV 89506