Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are aware that two of my adult children go there. The dentist checks more than other dentists that I have been too, she does a kinda massage/feel of your neck area as well as check inside your mouth. The entire staff is women and it is a comfortable atmosphere. The billing person is personable and knows her business and takes care of everything for you. Both hygienist are excellent.