They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I found the office, but only because I had simple, very clear directions. I wish my GPS could have found the office but I called and was given perfect directions so we still arrived in time for his appointment. It was a great visit Josh wants to go back tomorrow, I think he wants more prizes! THANKS DR JIM and girls, you are great!