Silva Family Dentistry

Silva Family Dentistry
Silva Family Dentistry 16 Lehner Wolfeboro, NH 03894
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Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
I had extensive dental work done here. I mean in excess of $5000. worth. Despite telling them I prefer to not hear a blow by blow of what was being done, that is what I got, which added to my stress level. I was also brought into the office and given an overly detailed account of every single thing that was wrong with my teeth and "smile" until I was literally in tears. I have been to other dentists who have addressed what needed to be done without the overwhelming and negative 'dressing down' that I received sitting in a chair opposite the dentist at his desk.
Overall, the work I had done was fine. The one thing that could have been better was that they made me wear two sets of "temp" teeth to "try out" the color and fit before the permanent ones were made. After all of that, when the permanent caps were put on they were NOT the same shape or color as what I was told they would be. I do wish they were a bit whiter. I chose the whiter shade, and the 'temps' were that color, but the permanents certainly are not.
By far the WORST complaint I have about this dentist is that after about $7000. worth of work WHICH WAS PAID FOR UP FRONT BY THE WAY, I later needed a filling, and wanted to come in and have it done. This was one of the issues and I had planned to come and get one tooth repaired at a time and pay each off in an installment or two.
We do not have credit cards by choice, and I simply could not afford any more work unless I paid for it a tooth at a time and in timely payments.
I mentioned this up front, and the office lady immediately let me know that that was really not acceptable, made me feel like a deadbeat, and never made the appointment! They took my money fast enough when they were getting paid big bucks, and I had planned to be a long term patient. Unfortunately, their concern kindness, and solicitation was in direct proportion to how much I was spending and if it was forthcoming up front!
This dental office has no heart and no regard or understanding for anyone's feelings, and is only 'nice as pie' if you are spending big dollars consistently and up front.
Do yourself a favor and FIND A DIFFERENT DENTIST!

(The one star is for the girls who work as assistants and were so wonderful and kind always.)
by Mary xxx.xxx.192.182
November 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.201.194
September 11, 2012
Did this provider answer all of your questions?
Yes
by Anonymous
January 05, 2012
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