William F O'Brien DDS P L L C

William F O'Brien DDS P L L C
William F O'Brien DDS P L L C 8207 Richlands Highway Richlands, NC 28574
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Was this provider's staff friendly?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.42.86
June 15, 2013
Did this provider use excessive foul language?
No
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
Does this provider give unbiased advice?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.184.219
June 11, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.179.56
February 22, 2013
Dr. O'Brian has NO social skills what-so-ever. He is rude, does not take time to introduce himself, will not stay in the room long enough to see if you have questions much less answer them. He was mean to my children. Apparently he does not understand that he is in a service based industry and the customer's satisfaction is what keeps him employed. He lost 5 patients today.
by Not happy xxx.xxx.173.244
November 27, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by JL xxx.xxx.141.75
May 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.2.30
March 02, 2012
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
by Anonymous
December 12, 2011
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
by Anonymous
November 15, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider offer flexible appointment times?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
October 05, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was the toothpaste used during your cleaning enjoyable?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
September 02, 2011
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