Directory > Providers > Dental Care > Dentist > NC > Raeford > Mark S Thompson DDS > Reviews

Mark S Thompson DDS

Nearby

Dentists

Ideal Dental Hope Mills

Hope Mills, NC

Morganton Park Dental Care

Southern Pines, NC

Morganton Park Dental Care

Southern Pines, NC

Ideal Dental Fayetteville

Fayetteville, NC
Get Featured on Wellness.com > Learn More
Mark S Thompson DDS
Mark S Thompson DDS
(10 Reviews)
> Get Phone Number & Directions
114 Campus Avenue Raeford, NC 28376
Add a Review

Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
There were three receptionists there ( I'm assuming one was there but always on her cell phone). One of the receptionist was polite and seemed knowledgeable about insurance policies and the process, the other....not so much, she didn't know much and didn't make an effort to get answers. The reception area was ok but the treatment room was dusty and kinda dirty looking, the bathroom was very dirty! And the wait time was ridiculous! I got there 30 mins prior to my schedule appointment time and was not seen until TWO hours after my scheduled time!

The dentist worked on my tooth, he was polite and professional, but I found him to be too rough and the workmanship was sloppy and he didn't fix my cavity.....the knowable receptionist told me to come back, my tooth was excruciating so I did come back, the room seemed cleaner but the tools did not!!! The instruments that were supposed to be sterilize and in the bag had condensation inside, there were dark colored water satins on the packaging, disgusting! I freaked, personally I didn't feel as if the tools were sterile, did not feel comfortable....... I left without being treated! Would NEVER go back!!!!!!
by Dis xxx.xxx.232.30
September 09, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was the toothpaste used during your cleaning enjoyable?
Yes
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Was the dental equipment clean?
Yes
by carrie e. berry xxx.xxx.51.248
March 14, 2013
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Did you experience any unnecessary pain while your teeth were cleaned?
No
by Anonymous xxx.xxx.20.52
March 07, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider's office too cold?
Yes, I was freezing
Do you trust this dentist to only recommend dental procedures you need?
Not at all. Every time I go in they recommend an expensive procedure I don't need
Was this dentist friendly?
Not at all
Did this dentist explain your dental procedure to you?
Absolutely not. I even asked for an explanation and was ignored
Did this dentist explain your dental procedure to you?
Absolutely not. I even asked for an explanation and was ignored
by Anonymous xxx.xxx.92.66
February 26, 2013
I went to this dentist many years ago to have two wisdom teeth pulled. One was impacted. He worked on on my impaction after numbing me with ten or eleven shots. After working on it trying to get it out. He change the dental instrument he was working with. Then amazingly my tooth came out. My mouth was cut on the corner of my mouth and my face was bruised.He put me on antibiotics and I was on Demerol. Eventually it healed. Here's the horror part of it. Two years later I was at a new dentist to take X-rays. And have my teeth cleaned. Looking at my X-rays he's says" what's that." Oh my goodness that looks like the end of a metal pick. He asked if I had any dental work there. I said yes that's where my wisdom teeth were pulled two years ago. Enough said. Thompson never said a word. He change instrument because it was broke and the other end was in my jaw bone. he didn't say a word to me. I should have sued. They even had the nerve to send me a bill for four hundred plus dollars. I didn't pay and guess what? It never showed up on my credit. Guess why. You figure it out.
by Anonymous xxx.xxx.254.202
February 04, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.73.9
July 30, 2012
Receptionists are rude. I went in and got fitted for crowns and was told I'd receive a phone call when they were available, never received a call. When you call to try and get an update, you get the impression that you're bothering the staff. In the same visit I was supposed to get implants, I have been back and forth six times and the implants are not satisfactory. One had to be taken out. When I asked why I wasn't given any explanation and the other is botched. There is a huge gap between the implant and my gum where food constantly gets trapped. I was told a replacement crown and implant would be ordered so that means another inconvenient visit for the 7th time. For typical extractions and regular dental work, this man is a genius, but for cosmetic work, please don't waste your time! The only reason why I give this office 2 stars is because I've been to the office before for non-cosmetic dental work and the service was OK.
by ArmyWife3 xxx.xxx.212.111
April 11, 2012
Were you able to relax during your appointment?
Yes
Did this dentist answer all of your questions?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
August 18, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider offer flexible appointment times?
Yes
Were you provided with payment plan and fee information before your dental treatment was scheduled?
No, I was given the information right after they finished my treatment
by Anonymous
April 07, 2011
Did this dentist provide helpful oral health techniques you could practice at home?
Absolutely not. I asked for helpful advice but wasn't given any
by Anonymous
March 07, 2011
Add a Review
Map and Directions
114 Campus Avenue, Raeford, NC 28376