Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary