University Dental Associates

University Dental Associates
University Dental Associates 2300 Sardis Road North Charlotte, NC 28227
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
NOT A GOOD PLACE FOR YOU OR YOUR FAMILY. THE FRONT OFFICE STAFF IS GENERALY RUDE, CONDESCENDING AND MOODY. RECENTLY THE DENTIST MISTAKENLY DRILLED INTO THE BACK OF MY THROAT. THE PAIN WAS INTENSE FOR NEARLY A WEEK. I RECEIVED NO CALLS TO SEE HOW I WAS DOING.
by Francis xxx.xxx.187.55
March 04, 2013
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
by Anonymous xxx.xxx.71.62
October 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Satisfied patient xxx.xxx.135.27
June 20, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
November 13, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Was it easy to make an appointment with this provider?
Yes
by Anonymous
October 13, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider's staff friendly?
Yes, they went above and beyond
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
July 19, 2011
Were you able to watch TV during your dental procedure?
Not at all. I was extremely bored the entire time
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
July 12, 2011
Did this dentist pressure you to get any unnessary dental procedures?
Absolutely! They wouldn't leave me alone!
Did you experience unnecessary pain during your visit?
No
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
June 24, 2011
Were you able to watch TV during your dental procedure?
No, I was very disappointed
Does this provider remember you by name?
Sometimes, but not always
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
May 04, 2011
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Does this provider always put the customer first?
Yes, they always put customers first
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
by Anonymous
May 02, 2011
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