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Salem Dental Associates

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Salem Dental Associates
Salem Dental Associates
(24 Reviews)
> Get Phone Number & Directions
2375 Brewer Road Winston Salem, NC 27127
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Rarely do I offer a review - my experience in this case necessitated that I do so. Easily the most unprofessional dentist office I have visited and at which I had dental work done. Would have given a zero star rating, but had to offer a 1 star rating to be able to provide this review.

Note that this dentist (apparently) owns and offers training to become a dental hygienist. A hygienist graduate from this hygienist training was unable (after several attempts) to take a basic tooth imprint and eventually gave up trying. I could have easily done a better job than this hygienist in making a tooth imprint. The tooth imprint that was eventually done was very mediocre (at best) and my replacement crown fits worse than the crown that was replaced. I now have issues with this tooth and will need to have additional work done with this tooth. Lesson learned.

I could write a treatise on how bad my experience was with this dental office. Basic cleanliness is also an issue.

by Mop Mop xxx.xxx.213.66
March 17, 2024
Horrible experience. Wrong tooth was filled and dentist lied about it when I confronted her about it. Oral surgeon confirmed there was no way she filled the tooth she said she did, still has cavity in it! No numbing medication given, had to stop her and ask for it after she started drilling. Very unsanitary, glasses put on my face were covered with someone else's dna. Would never go back and wouldn't suggest to anybody.
by R Beasley xxx.xxx.231.196
October 11, 2016
Highly recommended.Very satisfactory service,wonderful friendly staff and a very caring and patient Dr.Yen Nguyen.Been with them for years and I have nothing to complain about.Keep up the good work.
by Claudette xxx.xxx.27.52
September 07, 2016
The staff and Dr. Nguyen are all wonderful. They are like family to us! They have made my children feel very comfortable and every dentist appointment has left us with a smile on our face! So thanks Salem dental for taking such good care of us.
by Pam xxx.xxx.17.189
February 26, 2016
I have been going to this dentist for three years and am very pleased with the care I have received. The staff is friendly and knowledgable and the dentist is very personable and caring. I am extremely pleased with my dental care and highly recommend this practice.
by Young xxx.xxx.197.92
September 24, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Was the background music pleasant while you were in the waiting room?
Yes
Was this provider helpful about using your insurance coverage?
Absolutely yes
Did this provider seem well-trained and experienced?
Absolutely
by Anonymous xxx.xxx.205.52
August 19, 2014
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by kathy wagner xxx.xxx.26.15
November 21, 2013
Review of Yen T. Nguyen DMD, PLLC
I always get an appointment quickly. I've never have to wait too long. I really appreciated that they listen to my concerns. All of the staff and Dentist always make an extra effort to be polite and courteous. They always have an immediate answer for me when I have questions. They never try to get me to make an appointment unless I really need one. They take the time to explain in detail plenty of techniques I could practice at home to prevent cavities and tooth decay.
by Rebecca Gentry RN MSN xxx.xxx.201.93
October 24, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this dentist's staff friendly?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.14.97
August 05, 2013
I know that they have a lot of clients here so I understand that they may not remember my name every time. They always try to make the effort and for this I am grateful. Their dental equipment is clean; I can tell they sanitize it. If I were in some kind of an emergency I'd go back. Otherwise, I'm going to look for something better. I wish they gave me good advice, but most of the time they only give me advice that would benefit them. Learn of their standard operating procedures. Otherwise, you may find that they confide more in your children, if applicable, than you. I felt like my needs were mostly met, but they didn't make any extra effort. Being informed should be a priority, not an option!
by Annie xxx.xxx.177.54
July 30, 2013
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Map and Directions
2375 Brewer Road, Winston Salem, NC 27127