Porter Tony DDS Dentist

Porter Tony DDS Dentist
Porter Tony DDS Dentist 3031 Lyndhurst Avenue Winston Salem, NC 27103
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
I was a patient a couple years back until I heard the office manager say to her employee that they were not there to please the customer, and the customer would adapt. Then I was treated and told if my crown happened to fall out again, she would not put it back in. More the customer has no say so I guess? My wife stayed a customer there and now her crown fell out and the office manager told her they would see her when they see her, and they do not follow ADA rules if they chose not to because they are a private practice and do not have to follow ADA rules unless they want to.
by Larry xxx.xxx.62.111
May 07, 2020
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Somewhat
Did a staff member acknowledge or greet you when you entered?
No
Did this provider show attention to detail?
No
Did you experience excessive oral pain after you left your appointment?
Somewhat
by Anonymous xxx.xxx.99.14
July 06, 2014
I had a great experience with Dr. Porter. I needed a cleaning and small filling, and when I called at 4:45 towards the end of their work day, they were able to get me in first thing the next morning, and perform the filling the same day. I was only there a total of 1.5 hours, and did not have to wait long at all to be seen. The hygienist and assistant were so friendly as well as Dr. Porter himself. They made my experience actually enjoyable (who says that about going to the dentist?!) and had a very clean facility. They were all very gentle and sure to answer and explain any questions I had. I am very pleased with them and am glad I listened to my husband when he recommended Dr. Porter's office! :)
by Natalie W xxx.xxx.113.233
December 12, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Were the waiting room chairs comfortable at this dentist's office?
They were average
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
by Anonymous xxx.xxx.232.202
August 13, 2013
Did this provider prominently display their diplomas or business license?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.87.34
April 08, 2013
Was the toothpaste used during your cleaning enjoyable?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.87.34
January 08, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.52.117
November 12, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.184.238
October 12, 2012
Dr Porter came highly recommended by a friend when my dentist was no longer practicing. I have been very pleased with this office staff, their friendliness and professional manner. Dr Porter is quiet and not chatty but answers my questions in great detail and when I was concerned about an area, he was very comforting offering up a detailed explanation that I was very satisfied with and helped me to feel more comfortable.
by Dottie xxx.xxx.130.1
September 06, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.89.157
June 15, 2012
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