Jeanne Sutton DMD PC

Jeanne Sutton DMD PC
Jeanne Sutton DMD PC 644 Grand Avenue Billings, MT 59101
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
AWESOME Dentist! Fixed a horribly crafted CAD Crown in one visit that two prior dentists failed to accomplish in multiple visits. Took her about 15 minutes. I was about 1800 miles from home and in considerable pain from the pressure that a molar that was just too big was putting on itself as well as the tooth below it. She worked me in with a single call to her office and could not have been better. The pain ceased completely and I'm convinced that she saved both of these teeth in the process. Wish she were nearby!
by Dane Barry xxx.xxx.221.12
August 21, 2017
I was to see Dr Sutton when I was in the process of getting dentures. She appeared reputable but as it turned out she was not. She made dentures that did not fit and when I attempted to correct her during the process she informed me that would work out in the end. I was never sent a bill or proof of my payments. Her husband handled the finances/billing/front desk and always told me he would send me one, never happened. He also billed my insurance for much of what I paid for up front. When I received my dentures I was horrified, I told them they didn't fit and she said it would work out. She had me sign a slip of paper that released her from any cost after the dentures were put in and she said she would send them to the lab to fix the problem with them not fitting. This did not happen. Bottom line I was left with a set of dentures I paid for out of pocket in excess of $4500.00 and was never able to wear. I had to go to a reputable dentist who fixed the problem and fitted me with beautiful dentures. When I contacted the Montana State Dental Association to put in a complaint I was informed she was no longer a member, you decided why that might be.
by D. Colter xxx.xxx.62.228
November 19, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.236.146
May 09, 2014
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
by Anonymous xxx.xxx.90.26
July 05, 2013
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Anonymous xxx.xxx.233.247
April 03, 2013
by Anonymous xxx.xxx.131.166
November 13, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was easy enough to find. I went into her office after having a horrible experience at another office, she was so gentle and caring and made my fears disappear I can't thank her enough!
by Chandra xxx.xxx.92.134
August 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.114.232
July 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.121.50
February 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.253.1
February 07, 2012
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