Heaphy Ike Dr DDS Pc

Heaphy Ike Dr DDS Pc
Heaphy Ike Dr DDS Pc 712 Kensington Avenue Missoula, MT 59801
Add a Review

Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Before my initial evaluation appointment I was concerned that they (or any dentist) would recommend procedures I really didn't need or try to up-sell to more expensive procedures. I'm very pleased to say they did none of the above. In fact after the x-rays were completed Dr. Heaphy sat down and fully explained everything he found. There was a lot that needed to be done but none of it was a surprise to me.
I told him that I don't currently have dental insurance but expect to in the near future so I wanted to take care of the worst problems first and save the rest for later. He was very accommodating and understood my situation. We worked out a plan that satisfied my concerns...and budget.
My first procedural visit was to repair the broken tooth and fill in a monster cavity. The procedure went incredibly smooth and quick. He took care to make sure I was comfortable and even commented that I didn't flinch on the initial injection of anesthetic. That's because it didn't hurt! He's that good!
I can't end this review without mentioning the staff. They are a group of fantastic ladies! They're very friendly and even greeted me by my first name as soon as I walked through the door...and that's only after one visit.
Between the incredible staff and Dr. Heaphy's exemplary chairside manner I'm actually looking forward to my future visits. How many people can say that about their dentist?
by Whistler xxx.xxx.144.196
February 16, 2015
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
by scoop xxx.xxx.237.39
October 04, 2013
They're quick to get you in for x-rays and an exam, but then can't seem to schedule you in for follow-up treatment.
by dp xxx.xxx.209.234
March 18, 2013
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous xxx.xxx.250.229
February 13, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.145.127
July 17, 2012
On time, reliable, professional and friendly. Excellent experience, and I look forward to my next visit.
by Lisa P xxx.xxx.141.47
April 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.113.34
February 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.19.158
February 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Joey G xxx.xxx.65.64
January 26, 2012
I was completely satisfied with my visit, besides the fact that the office staff was a little loud in the other room. I feel that it was time and money well spent. I am lucky to have found such a great dentist. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by happy mouth
November 17, 2011
Add a Review