They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I really felt comfortable and secure in their care. The equipment was safe and well taken care of and appeared to be pretty sophisticated. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.