Oak Grove Family Dentistry

Oak Grove Family Dentistry
Oak Grove Family Dentistry 6657 U S Highway 98 Hattiesburg, MS 39402
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
The office is exceptionally clean and pleasant to enter. I was pleasantly surprised at how comfortable the waiting room was, though I did not have much time to enjoy it. I had a very short wait before I was brought back to begin my cleaning My hygienist was truly excellent, I have been unable to see a dentist for some time and needed some work to make my teeth clean again. She was patient and careful and did an excellent job. Dr. Crawford took time to talk to me about my dental needs and future work needed. I find it rare for a doctor to take such time talking with their patient, so it was greatly appreciated.

The only problem I had came from their new membership plan. I had the misfortune of finding one of the weaknesses in the plan which resulted in my bill being considerably higher than expected. The office staff handled the situation with exceptional professionalism and compassion regarding my financial situation. Within an hour they had contacted me with a resolution to the rather stressful situation.

It is easy to write a review if the experience was wholly positive or negative. Here, while my experience was mostly positive and worthy of an extensive write-up praising my time there, I wanted to speak more on how they managed an unpleasant situation that resulted in a great deal of stress to me. The front office staff should be commended for how they handled the issue.

Despite the billing issue I had, I would gladly recommend this office to my friends and family.
by EaudunilCarrot xxx.xxx.69.244
October 22, 2022
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by ani xxx.xxx.108.58
July 17, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.253.193
July 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.221.239
June 25, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.191.86
May 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.37.198
May 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.223.97
January 30, 2012
Were you able to relax during your appointment?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider's office too cold?
No, it was fine
Would you refer this provider to a family or friend?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
December 27, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
December 02, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
November 29, 2011
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