They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible.