Appelbaum Murray H DMD - St Charles

Appelbaum Murray H DMD - St Charles
Appelbaum Murray H DMD - St Charles 2740 South Highway 94 Saint Peters, MO 63303
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Consumer Feedback

(2 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Expertise
3.5 star average for Expertise
Recommended
3.5 star average for Recommended
We've been trying to see this dentist for a while, but have had to see other dentists in the office due to last minute cancellations/emergencies or something like this. We finally got to see him today, but he did not introduce himself, nor did he explain anything he was going to do to my children. One of my children was afraid of getting an X Ray, and his solution was to have one of his assistants push her down the hallway to the x ray room. When my child refused the X ray and was hysterical, this dentist got in her face and tried to force her to put the mouthpiece in her mouth. He raised his voice and scared my child and me as well. It was not at all what I would expect for a pediatric dentist. He was informed of my child's fear of x rays beforehand, and I can think of a million ways to handle the situation that would have been MUCH better than this. I did not feel safe with them at all. The dentist wasn't very friendly or welcoming. I probably wouldn't take kids here.
by Brenda xxx.xxx.150.11
August 21, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
January 03, 2012
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