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H. Elaine Cheong, DDS

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H. Elaine Cheong, DDS
H. Elaine Cheong, DDS
(21 Reviews)
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1000 W Nifong 8-120 Columbia, MO 65203
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Consumer Feedback

(21 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by James xxx.xxx.224.149
August 06, 2012
They are fine when everything is going OK, but once something goes wrong they are very difficult to deal with. I needed a root canal that they refused to do for some reason unknown to me. They only would recommend one person to do it and at the time this person was gone for a month so I couldn't get in for about 6 weeks. I just couldn't continue taking pain medications every 3-4 hours for 6 weeks and so I asked who else they would recommend. They said they couldn't recommend anyone else and that it was my own risk if I went somewhere else. So I found someone else and asked for my records to be transferred. Records got transferred but I also got a very rude cell phone message about how I couldn't see this person because they weren't an oral surgeon (which I, of course, didn't understand why I had to see an oral surgeon). No suggestions on who I should see though. Eventually, they did recommend someone else (2 hours away) and explained why they felt I needed an oral surgeon.

Dr. Chong also did not do full diagnostics to see which tooth needed a root canal. She narrowed it down to 2 teeth and said I may need one or two root canals. She didn't do the cold sensitivity test to narrow it down. For me, having two root canals was not something I could afford with an oral surgeon so that was very stressful for me.

Also, the majority of their front desk people are terrible. One girl takes forever to check you and has to be reminded multiple times by me what she needs to be doing (like setting up a recheck) because she is obsessed with a bedazzled cell phone.

They answered most of my questions but I could have used more information. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was very easy to locate. I didn't have any trouble finding it at all. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else.
by E xxx.xxx.215.234
May 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Denise xxx.xxx.80.209
February 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by The Clements Family xxx.xxx.50.31
February 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.241.172
January 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.246.31
January 24, 2012
Been going to Dr. Cheong for a little over 5 years (mostly routine stuff, occasional filling). She and her staff are great! Prices are reasonable and very pleasant atmosphere. They are booked out pretty far in advance sometimes, but sometimes you can get an opening pretty quickly.
by Working Dog Doc
January 03, 2012
Was this dentist friendly?
Extremely Friendly
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
Are you going to visit this provider again?
Without a doubt!
by Anonymous
October 25, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
by Anonymous
June 24, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
by Anonymous
May 18, 2011
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Map and Directions
1000 W Nifong 8-120, Columbia, MO 65203