Lisa Higley, DO

Lisa Higley, DO
36333 Harper Ave Clinton Township, MI 48035
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Are you going to visit this provider again?
Without a doubt!
Does this provider give unbiased advice?
Yes
Did they follow up with you after your appointment?
Yes.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.11.89
November 29, 2012
Did this provider show attention to detail?
Kind of, but not very much
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
by Anonymous xxx.xxx.198.10
October 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.224.178
August 08, 2012
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question.
by Rita D
February 28, 2012
Was this general practitioner's staff friendly?
Friendly Enough
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this general practitioner answer all of your questions?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
January 17, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
December 06, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
August 30, 2011
Was this provider's staff friendly?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
August 22, 2011
Does this provider use current and safe equipment?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this general practitioner friendly?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
April 26, 2011
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