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Rafid Yousif, MD

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Rafid Yousif, MD
Lansing Institute Of Urology
(48 Reviews)
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1625 Ramblewood Dr, Lansing Institute Urology East Lansing, MI 48823
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Consumer Feedback

(48 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were you able to get answers to simple questions from this urologist without scheduling an appointment?
Yes
Does this urologist promptly return your phone calls?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
September 29, 2011
Did this urologist have an entertaining selection of waiting room magazines?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
September 22, 2011
Did this urologist prominently display their diplomas or business license?
Yes
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
September 21, 2011
How would you compare this urologist to others in his/her field that you have visited?
Among the best I have seen
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
August 30, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this urologist remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
August 11, 2011
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this urologist remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
July 26, 2011
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I could tell that they really cared about all of their patients, and didn’t just treat them like numbers. They didn’t rush my appointment at all, and made sure every question I had was answered before I left. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by Cindy
July 22, 2011
Does this provider remember you by name?
No, I always have to remind them
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's staff friendly?
Not Really
by Anonymous
July 16, 2011
Does this urologist give unbiased advice?
Yes
Were you able to get answers to simple questions from this urologist without scheduling an appointment?
No, they rarely answer questions over the phone
Did you spend a lot of time in the waiting room at this urologist's office?
The wait wasn't terrible, but it wasn't the best
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
July 13, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
July 07, 2011
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Map and Directions
1625 Ramblewood Dr, Lansing Institute Urology, East Lansing, MI 48823