It's really important to me to have a comfortable chair to sit in during my dental procedure, and their chairs were very comfortable. It was nice to be able to be comfortable during my entire procedure. The dentist and staff were so friendly and accommodating. I have never felt more welcome at a dental appointment! They have really great customer service here. They always put their customers first, regardless of the situation. They were so nice and professional and even called me to remind me about my upcoming appointment. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them.
They took the time to explain in detail plenty of techniques I could practice at home to prevent cavities and tooth decay. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism. It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature.