I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything. The staff is very friendly and welcoming. They are generally concerned with their patients and remember names and faces...very family oriented. Highly recommend the Karlstad Dental Clinic! -even if just passing through :)