This provider has very little helpful information available online, and what they do have is hard to find. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. I thought that everyone on the staff was very nice and friendly. I did feel welcomed during my visit. I can tell it is maybe not a top priority to maintain a professional appearance here. They didn't look terrible. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were considerate and usually professional. I do know some people who have been very unhappy with their dentures; however, I'm still out on my decision about mine--have to get bottom worked on as they're too big but top seem to fit well-I think I have to just get use to them.