Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They always go above and beyond to make sure I understand every single detail about my dental procedures. I'm always able to get all my questions answered, and I'm never nervous about starting a procedure. Let me just say that the chairs in their waiting room are quite comfortable. Its nice that they care about patient comfort.