They are always prepared for my appointment and remember everything about me. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. The chairs in their waiting room were definitely above average. I was comfortable. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I was very satisfied with my visit. They were helpful and I left feeling encouraged.