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William F Oswall DDS

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William F Oswall DDS
William F Oswall DDS
(12 Reviews)
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550 South Maple Street Waconia, MN 55387
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
had a deep cleaning followed by a filling and it has been a horrible experience. the staff was great and very friendly however my gum-line was excessively brought down and the filling was poorly done. it has been less than a year since the procedure was done and my tooth constantly hurts, gum never fully reconnected to the tooth (due to the botched handy-work), and the filling is almost completely gone. I was never told how far they would bring my gum down for this and needless to say the botched work has negated what was supposed to happen in the first place while leaving my gum in a worse condition before the procedure. its fair to note that i had this done on two teeth and one is great however i can honestly say without a doubt i 100 percent regret having this done and would not recommend it to anyone else.
by andrew xxx.xxx.53.243
June 11, 2016
I would say that the doctor is a really good doctor. He had worked with me and i was very pleased with his work. I wished he had another office i can go to because i really hate the receptionist. She is the rudest receptionist that i have ever dealt with. I have one advise for the doctor, this receptionist is costing you a lot because it is obvious that you care about your patient. I can confirm that because the first time, i went there, i have noticed that you walked all your patient to the door and care about them. I can't stand your receptionist and wished she was not working there. She is the reason why i am not going to your office. I would still recommend your office because it is not fair to you. My wife had been seeing this doctor for 35 years. My standard are high when it comes to customer service. Unfortunately, your receptionist is the reason why you will keep losing business because she is not friendly. When she realized that the customer paid her salary, and started to treat people with respect, then i will go back.
by Papi Cisse xxx.xxx.127.254
July 21, 2015
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Did the waiting room furniture appear to be clean?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
by Anonymous xxx.xxx.218.65
May 19, 2014
Was this dentist's staff friendly?
Yes, they went above and beyond
Would you recommend this dentist to others?
Yes
Did this provider have reasonable prices?
Yes
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous xxx.xxx.180.237
February 13, 2014
Would you recommend this dentist to others?
I Already Have
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.30.127
October 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Cheryl xxx.xxx.196.177
June 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.218.28
March 26, 2012
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Was the dental equipment clean?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
December 22, 2011
I am going to refer everyone I know here. I absolutely love this place. I was worried that I was going to be in a lot of pain during my procedure, but they gave me a local anesthetic that took the pain away. I was very comfortable the whole time. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most.
by Ann
August 22, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was the dental equipment clean?
Absolutely! It looked brand new
by Anonymous
June 20, 2011
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Map and Directions
550 South Maple Street, Waconia, MN 55387