Janet Heasley, DO

Janet Heasley, DO
Mill Street Psychiatric & Med 380 Mill St. Ortonville, MI 48462
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Consumer Feedback

(9 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
The lack of communication and e-service offerings are extremely discouraging but the doctor is nice
by Shana Smith, Ms. xxx.xxx.193.88
November 07, 2022
Did the staff keep the temperature in the waiting room pleasant?
Yes
Does this psychiatrist offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Was the wait time for your appointment reasonable once you got to the office?
No
Was the provider's staff helpful and knowledgeable?
No
Does this provider have helpful information available online?
No
by Anonymous xxx.xxx.66.255
June 12, 2014
The doctor seems to have a shallow knowledge of psychiatry,she is totally undependable when you need her the most.her decisions depend on how she feel at the moment.She caused more trouble than she solved.she does not care about her patients.I felt she is so bad and undependable that a knowledgeable general practitioner would do a hundred times better job.Her staff were confrontational,and can do a lots of improvements.
Overall I felt she is useless and I do not want to deal with her at all.
by H A xxx.xxx.66.255
June 11, 2014
Was this psychiatrist late to your appointments?
No, they were on time
Did this psychiatrist have reasonable prices?
They were decent, but not very affordable
Did this psychiatrist investigate your medical background before recommending a treatment option?
Yes, they knew my medical history
Was this psychiatrist friendly?
Polite Enough
Did you feel judged or criticized by this psychiatrist?
No, they were respectful and understanding
by Michigan xxx.xxx.32.10
March 18, 2014
It was pretty hard to find the building, but I eventually found it. I would never visit them again. I was very disappointed. The wait was absolutely ridiculous. It messed up my entire day. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. It was easy to get the appointment time that worked for my schedule.
I did not feel she was impartial. I felt strongly judged and criticized. I often left the office feeling more suicidal than when I went in. She once cancelled my appointment without notifying me - I drove an hour to arrive at a locked, empty building. I ultimately reached a point of sobbing in my car before my appointment because she was making me feel so much worse about everything. Use her for FMT if you want somebody to choose sides, but do not see her for depression.
by Jen xxx.xxx.9.216
March 20, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.196.248
September 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.204.142
September 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.153.80
April 02, 2012
Does this provider use current and safe equipment?
Not at all; the equipment is dangerous!
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did this psychiatrist answer all your questions?
None of my questions were answered
Was it easy to make an appointment with this psychiatrist?
Practically Impossible
by Anonymous
April 04, 2011
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