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Michael Austin, DO

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Michael Austin, DO
(12 Reviews)
> Get Phone Number & Directions
307 W Lake Lansing Rd East Lansing, MI 48823
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Consumer Feedback

(12 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Would you recommend this doctor to others?
I Already Have
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Does this provider have helpful information available online?
Definitely
by Anonymous xxx.xxx.195.8
September 30, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Would you recommend this orthopedic surgeon to others?
I Already Have
by dawn winchell xxx.xxx.13.253
September 19, 2013
Are you going to visit this provider again?
If I need to, I'll return
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.135.68
August 09, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.171.250
March 11, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.176.6
July 13, 2012
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
February 02, 2012
Did this provider rush your appointment?
No
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office too cold?
No, it was fine
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
January 23, 2012
Does this provider offer flexible appointment times?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous
September 21, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Would you recommend this orthopedic surgeon to others?
Yes
by Anonymous
September 07, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
July 05, 2011
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Map and Directions
307 W Lake Lansing Rd, East Lansing, MI 48823