Great Expressions Dental CTRS

Great Expressions Dental CTRS
Great Expressions Dental CTRS 5102 23 Mile Road Utica, MI 48316
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Consumer Feedback

(2 Reviews)
Don't call this provider if you're in a hurry. Every time I call I have to wait on hold forever. I think I got a gray hair the last time I was waiting. I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. They never made any effort to follow up with me after my visit and it made me feel very unimportant. I know they see a lot of patients, but when you say you're going to follow up, you should. There definitely appears to be a trend of overbooking clients here. The wait has gotten longer and longer from when I first started seeing them. Not only did I not receive any sample toothbrushes or toothpaste to take home, they rushed me out the door. It seemed like they couldn't wait for me to leave.
by patricia
October 27, 2011
I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. I felt ignored. They were so nice and professional and even called me to remind me about my upcoming appointment. My teeth cleaning felt very rushed. I was disappointed that they didn't take the time to clean my teeth thoroughly. I knew that I was going to be in a little bit of pain after my appointment, it happens every time I go to the dentist. It wasn't excessive at all though, and it went away pretty quickly.
by Andre
April 12, 2011
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