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Vicente Gracias, MD

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Vicente Gracias, MD
Kent Neurological Associates P C
(10 Reviews)
> Get Phone Number & Directions
445 Cherry St SE Grand Rapids, MI 49503
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider late to your appointments?
No, they were on time
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.85.95
December 17, 2013
First appt was today....dr gracias was very personable, communicated to me every detail of my MRI and explained what my options were/are. I walked away feeling very confident and hopeful about my future. I had to call the office a few hours later and have them fax some pre op orders..and within 5 minutes, it was done...seriously! If first impressions are any indication, Ill be in good hands. Upon doing some research, before my appt, I discovered that Dr Gracias was the first MD on staff with Metro, after many years at Butterworth. Im definatly not looking forward to surgery, but am relieved knowing that I can rely on his years of expertise, and his true compassion for his patients.
by Patrece van vleck xxx.xxx.64.24
June 04, 2012
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. I was happy that I got in for a follow-up appointment because it helped a lot.
by Pain Free
February 17, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider answer all of your questions?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did they follow up with you after your appointment?
Yes.
by Anonymous
January 12, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
July 18, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
May 07, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
May 02, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did they follow up with you after your appointment?
Yes.
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
May 01, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
March 25, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Would you refer this provider to a family or friend?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it easy to make an appointment with this provider?
Yes
by Anonymous
March 09, 2011
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Map and Directions
445 Cherry St SE, Grand Rapids, MI 49503