They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. It was pretty hard to find the building, but I eventually found it. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful.
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. The office was very easy to locate. I didn't have any trouble finding it at all. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places.
They always take that extra step to make me feel special. I always enjoy my appointments here. One thing that I don't appreciate, is that they close exactly at their scheduled time whether someone needs help or not. I can't count on them to help me if I show up even a couple of minutes past their closing time. I don't know of anywhere else that would've taken better care of me. I had a great experience. They were late a few times to my appointments. I wish they had made more of an effort to be on time. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.