i have been to dr michaels office for over 15 yrs. i have a bad gum diesease and he helpped me keep my teeth for 12 years before i had to have the first ones pulled. when he pulled them i didnt feel a thing. he made my partial and it worked great. i would have gone back to him this year but i moved so far away from his office that i couldnt have him make my full dentures . i love his staff and him.