Russell Van Houzen, MD

Russell Van Houzen, MD
10161 E Pickwick Ct Ste E Traverse City, MI 49684
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.8.128
June 06, 2013
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by sasykes xxx.xxx.162.112
March 05, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Suzanne C Stevens xxx.xxx.139.163
February 04, 2013
In contrast to the majority of Internists in this area, Dr. Van Houzen takes his time with his patients, carefully and completely answers all questions, does a through examination, orders appropriate studies, and follows up promptly. He has a kind, gentle manner that keeps the patient at ease. He is always available.
by Frank Breen, MD xxx.xxx.242.113
October 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.173.118
September 04, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. All my questions were answered. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. I had an amazing experience. Dr Van Houzen and his staff care, unlike many others I have seen. Best Dr in TC area in my opinion.
by S. Sykes xxx.xxx.162.112
August 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
February 17, 2012
Was the waiting area spacious?
Yes
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
December 13, 2011
Would you recommend this internist to others?
I Already Have
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
October 03, 2011
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. Their staff is very friendly and professional. They never left me for an extended period of time and I never felt ignored.
by Sarah
May 10, 2011
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