I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They are always prepared for my appointment and remember everything about me. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.