Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. Not only did they give me a local anesthetic to make sure I didn't feel any pain during my procedure, they paused every few minutes to make sure I was still comfortable and okay. I felt like they really cared about me. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them.