I was given a polite greeting when I walked in. It was nice to be acknowledged. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner.