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Derek De Souza, MD

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Derek De Souza, MD
Freedom Medical Clinic
(11 Reviews)
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20206 Farmington Rd Livonia, MI 48152
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
5 star average for Recommended
Was this doctor's staff friendly?
Yes
Was this doctor friendly?
Extremely Friendly
Did you leave the office feeling satisfied with your visit?
Completely!
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this provider compassionate to you and your situation?
Yes
by Anonymous xxx.xxx.89.56
June 12, 2014
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was the waiting area spacious?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by MW xxx.xxx.250.46
June 22, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anna xxx.xxx.146.3
November 28, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Gant xxx.xxx.0.24
November 06, 2012
Were the waiting room chairs comfortable at this provider's office?
They were average
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
January 23, 2012
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here.
by hatteberg
December 16, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
December 02, 2011
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider use excessive foul language?
No
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous
August 22, 2011
Would you recommend this internist to others?
I Already Have
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
July 28, 2011
I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. The greeting occurs briefly when signing in. And the information of my arrival is quickly relayed as I am always called in by the nurse within a very short time.
by JB
July 19, 2011
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Map and Directions
20206 Farmington Rd, Livonia, MI 48152