I felt very safe in their care. I definitely trust them. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They have a very good professional reputation. I know that I'm under the care of an expert. The office was very easy to locate. I didn't have any trouble finding it at all.