Gaylord Family Dentistry

Gaylord Family Dentistry
Gaylord Family Dentistry 1507 South Otsego Avenue Suit # A Gaylord, MI 49735
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Cancel my appointment without informing me, and then after I tell them I'll find another dentist, they send a letter saying they no longer wanna do business with me. This after I pulled strings to try and make it right with them; instead, it only went further wrong.
by Surreal Brain xxx.xxx.0.204
June 14, 2023
Front desk receptionist is really rude, she is so rude that she had an issue with my husband 4 years ago. I’m surprised that she’s still there. We recently moved back into the area and I broke a tooth. Because my husband had an issue with this rude front desk lady (who has been there the longest). I am no longer allowed to go there per Dr. Koenig. What happened to your “do no harm” in your oath Dr. Koenig? Also, in a court of justice they do not try the wife too if she did nothing and is innocent.
by Diana xxx.xxx.73.152
March 18, 2023
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes
Did the waiting room furniture appear to be clean?
Yes
Was the background music pleasant while you were in the waiting room?
Mostly
by Mrs.Smith xxx.xxx.128.19
June 30, 2014
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
by Chris Price xxx.xxx.242.105
January 27, 2014
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this dentist's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.27.202
March 20, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider have a good professional reputation within your community?
Not really, it could be better
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Was this dentist friendly?
Friendly Enough
by Anonymous xxx.xxx.128.242
March 20, 2013
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous xxx.xxx.99.163
October 06, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.181.148
April 02, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by pcooley xxx.xxx.202.66
February 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.64.26
February 04, 2012
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