Kathleen Knapp, DO

Kathleen Knapp, DO
1320 Byron Rd Howell, MI 48843
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Always extremely late for appointments, unprofessional and so is the staff, poor billing practices, withheld my medical records when I switched to a new PCP.
by Ex Patient xxx.xxx.244.41
September 13, 2017
Would you recommend this doctor to others?
Yes
Did this doctor answer all of your questions?
Yes
Were the waiting room chairs comfortable at this doctor's office?
They were average
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the restrooms clean at this provider's office?
Absolutely
by Anonymous xxx.xxx.133.70
June 23, 2014
Would you refer this provider to a family or friend?
No, I wasn't impressed
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider have reasonable prices?
Yes
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
by Anonymous xxx.xxx.152.31
January 31, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider promise services he/she couldn't provide?
A few, but not too many
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
by Anonymous xxx.xxx.182.234
October 25, 2013
I've been going to Dr Knapp for many years. She is always very thorough and spends plenty of time with me. I highly recommend her.
by Llg xxx.xxx.122.141
July 11, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.75.146
June 18, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.190.235
January 27, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.190.235
January 25, 2013
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Does this provider remember you by name?
No, I always have to remind them
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider use excessive foul language?
No
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
by D xxx.xxx.255.30
October 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Beth xxx.xxx.170.90
August 21, 2012
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