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Family Dental Group

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Family Dental Group
Family Dental Group
(23 Reviews)
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4021 Miller Road Flint, MI 48507
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Were the waiting room chairs comfortable at this dentist's office?
Extremely comfortable; I could have fallen asleep
Were you glad that you had the appointment with your provider?
Yes
Was this dentist's staff friendly?
Yes, they went above and beyond
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
by c.w. xxx.xxx.69.188
February 24, 2014
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Did you receive sample toothbrushes or toothpaste to take home?
Many! I got to pick my favorites from a huge selection
Was this dentist's staff friendly?
Yes, they went above and beyond
by Kimberly Christensen xxx.xxx.211.201
February 23, 2014
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Was this provider's office clean?
It was satisfactory
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.244.179
April 03, 2013
Was the waiting area spacious?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider listen to your input and concerns?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
by Anonymous xxx.xxx.154.184
March 08, 2013
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.247.118
November 10, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider's staff friendly?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.115.21
November 02, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider always put the customer first?
Yes, they always put customers first
Was the dental equipment clean?
Absolutely! It looked brand new
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
by Anonymous xxx.xxx.72.12
September 28, 2012
This is bar far the WORST dental office I have ever visited in my 41 years. I have lived in many states and even overseas and I have had the worst experiences of my life here. I had a dental appointment in March 2012 to have 2 silver fillings replaced with the white and the dentist removed the silver fillings from two of my teeth and put silver BACK IN MY MOUTH! When I discovered this at the end of the appointment the dentist was at lunch. They did get me in that day to correct his mistake and he made sure to tell the assistant to make sure I didn't get double charged (like he was doing me a favor! It was his mistake!!) The front desk even confirmed that my "dental plan" stated that I wanted old fillings removed and replaced with white.

Second visit was on July 5, 2012 and my appt time was at 6:00 with a different dentist in the office to get a crown. I had to ask the front desk at 6:45 if I was going to be seen soon. At 7:00 PM I was finally taken back. The dentist started prepping my tooth, left to greet another patient, came back to do some work, left to greet yet another patient. Long story short I didn't leave until 8:30 PM when I had a scheduled appointment at 6:00 pm. When asked what the deal was, the assistant told me "something about holidays and full moons bring out tooth aches and the broken teeth" I find it completely unacceptable that an appointment would be interruppted and help up to 2.5 hours for walk ins. I will never use this dental office again!
by Michelle xxx.xxx.8.128
August 08, 2012
They answered most of my questions but I could have used more information. Their staff was friendly and helpful. They schedule their appointments too close together. So, if a problem arise and you are running a little late, they constantly ask to reschedule you. It is difficult getting an appointment. Sometimes, it takes over a month to get in.
by Sandy xxx.xxx.115.21
June 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.140.100
January 18, 2012
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Map and Directions
4021 Miller Road, Flint, MI 48507