Michael Gambel, MD

Michael Gambel, MD
My Family Doctor 12100 Dix Toledo Rd Southgate, MI 48195
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Consumer Feedback

(31 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
2.5 star average for Value
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this family doctor answer all of your questions?
Yes
by Anonymous
February 12, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Has this provider ever cancelled your appointment on you last minute?
They cancel on me all the time.
by Anonymous
January 09, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous
December 22, 2011
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
August 22, 2011
I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. The staff must have not been trained very well. Almost every time I would ask them a question, they'd refer me to their boss or someone else. Their staff was not friendly at all, I didn't feel welcome there. The front desk lady was complaining every time she got off the phone as i waited. Every time i called she was extremly rude. Drvgambel was ok but not worth dealing with the nasty front desk lady. Skip his office.
by Maureen nicholas
August 11, 2011
They always make sure to return my phone call as soon as possible. They've never left me waiting. They made the extra effort to make sure every question and concern I had was addressed. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer.
by K. Shields
August 10, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
July 29, 2011
They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them.
by Mel
June 28, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
June 16, 2011
Was this provider's office clean?
No, I didn't feel comfortable at all
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Did this provider have reasonable prices?
Not at all, they were ridiculous!
by Anonymous
June 14, 2011
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