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Detroit Dental Specialist

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Detroit Dental Specialist
Detroit Dental Specialist
(11 Reviews)
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15510 Livernois Avenue Detroit, MI 48238
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Staff
3 star average for Staff
I am not satisfied with the service that I received from office visit on Saturday May 16, 2015. I had two teeth pulled. I was given three prescriptions. I am allergic to Penicillin. I was given Amoxicillin . I had an allergic reaction to it. I contact the office on Monday. I did not realize that it was an answering service. No one from the office called me back from that office. It was so unprofessional. I had to get someone to take me back to the Dentist Office on Tuesday morning. I did not like the service that I received in this situation. First of all, I overheard them making a comment about my situation. No one even apologize for the mistake. As a patient I was disrespected by the staff. I will not come back to your office. The service there is not professional. Customer service is important to me. If you talk about a patient do not let them hear.you. I told the dentist/staff member at my initial visit that I was allergic to Penicillin. I did not think that the dentist would write a prescription for me that could harm me. For the dentist to make a comment and for a staff member to repeat it so that I could hear was very unprofessional.
by Karen King xxx.xxx.114.214
May 20, 2015
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did you feel safe in this provider's care?
Yes
Did this dentist offer you anesthetic when appropriate?
Yes
Did you feel that your visit with the provider was time well spent?
Absolutely yes
by Anonymous xxx.xxx.39.234
November 16, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
No
Was the Dental Care provider able to take and develop x-rays in their office?
No
Was it easy to make an appointment with this provider?
No
Does this Dentist have a good reminder system about cleaning, check-ups or follow-up appointments?
Definitely not
Did the staff help you feel comfortable when you called with questions or concerns?
No, very uncomfortable
by Angelo xxx.xxx.101.148
June 11, 2014
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Did you leave the office feeling satisfied with your visit?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this dentist's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.83.231
March 11, 2014
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider remember you and your circumstances at every appointment?
Yes
by male xxx.xxx.164.162
November 09, 2013
Was the toothpaste used during your cleaning enjoyable?
Yes
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Are you going to visit this provider again?
Without a doubt!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.85.197
June 07, 2013
Did this provider prominently display their diplomas or business license?
Yes
Does this provider offer any coupons, discounts or promotions?
Yes
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.45.65
March 14, 2013
Was the water they used during your teeth cleaning a comfortable temperature?
Not really, it was a little uncomfortable
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this dentist answer all of your questions?
Yes
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
by Anonymous xxx.xxx.186.88
January 09, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.70.59
August 16, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.64.175
April 17, 2012
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Map and Directions
15510 Livernois Avenue, Detroit, MI 48238