PATRICIA ROY, DO, DO

PATRICIA ROY, DO, DO
Patricia Roy, DO, PC 1864 Lakeshore Drive Muskegon, MI 49441
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Dr. Roy has been my Doctor for 28 years and I don't know what I would do without her. She is kind, considerate, thoughtful and extremely knowledgeable. Her staff is very friendly and I have never had to wait to be seen. I have recommended Dr. Roy and her staff to both family and friends and will continue to do so. I'm not sure where the people that posted negative reviews went, but it was definitely NOT Dr. Roy's office.
by Lynda xxx.xxx.94.8
March 20, 2013
I have been going there for over 20 years after being unhappy with a different provider. I have never waited more then 15 min for an appointment and usually less. They also have evening and Saturday hours which is amazing. The staff obviously works well together. Dr. Roy is extremely knowledgeable and obviously works at staying informed. She is always extremely personable and answers any questions I have. I cannot imagine going any where else!! Both of her Nurse Practioners also great additions on staff. Having gone here as long as I have I can say that the couple of people who wrote negative reviews had some personal issue of their own and weren't being truthful for some reason. This is a great place to go.
by Lindsay Dean xxx.xxx.55.3
December 19, 2012
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.10.129
October 03, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
Without a doubt!
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
January 20, 2012
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
December 08, 2011
The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment.
by bpr
December 01, 2011
The office was very easy to locate. I didn't have any trouble finding it at all. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I am going to refer everyone I know here. I absolutely love this place. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay.
by Laken Patino
September 26, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were you able to relax during your appointment?
Yes, I was completely at ease
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Did this provider have reasonable prices?
Absolutely!
by Anonymous
September 14, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
September 02, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider offer flexible appointment times?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
June 30, 2011
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