St John's Marsh Dental

St John's Marsh Dental
St John's Marsh Dental 7213 Dyke Road Algonac, MI 48001
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I’ve known this dentists family for almost 40 yrs. We grew up down the road and the neighborhood actually paid for both his kids colleges and future. Not many kids get a dentist office with a home and month in Aruba for becoming a dentist. You would think they would make an effort to show gratitude to their community. I’m self employed single father of a 3 yr old girl. I work every single day and drive between 150-250 miles/day on average. I can keep rambling but when this business calls it showed up as health services/spam. I don’t have a secretary or anybody to help. I don’t have time to answer phone calls during the day especially spam. So I’ve paid for 3 different dentist to work on sane tooth. Second time for Mr Nick. That in itself is frustrating but I give him another opportunity to fix the tooth. I explained my frustration to him and he says let’s do a crown and I will only charge a couple hundred the price of a filling. I agree of course and thanked him even though I’m paying him to fix something he already allegedly fixed. Nick doesn’t work every day there so the next appointment was like a month away if i remember correctly. Either way they don’t keep up with technology you should have emails and reminder texts sent. Had you sent a text like most regular doctors I’d have made my appointment. I’ve also never seen anywhere for extra charge if you miss appointment. Anyhow I missed the appointment call back to schedule and of course it’s a month away or more. I told them why I missed, no response or warning that if I make an appointment you are gonna charge me triple what we agreed. I make my appointment and day before my appointment Nick has the very nice Melanie call to do his dirty work. I assumed the call was reminder and see they want to go over cost?? I call on way to the appointment curious about this cost? I thought we agreed already. She tells me on the way from Northville leaving jobsite losing money to come to my appointment. She tells me because I missed my appointment and Nick really needs money that I’m getting charged triple what we agreed. I own a construction business and if I do work for a customer and we agree on a price I can’t charge them triple the agreement That takes some giant balls to charge someone for something you allegedly fixed previously, after another dentist worked on it prior, then give me a deal of some sort then take it back. Text is tough to explain so I apologize for errors but I’m pretty disappointed in Nick and Laura. Not very impressive local business owners. The business was handed to you on a golden platter you could give back to the community it wouldn’t hurt you. To know my family so long and play games with money like that over a simple error is pretty low. You must need the money is the only thing I can think of. If it bothered you so much then tell me upfront or charge me $50 or let me know in the future you will be charging me. Either way I will find someone else obviously. I mean why would I feel comfortable with you digging in my mouth after tripling my charge? Lol. You purposely ruined any future business with me like that…. You couldn’t even do it yourself 🤣
by Kurtis xxx.xxx.123.86
October 29, 2022
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Was it easy to make an appointment with this provider?
Mostly
Did this provider answer all of your questions?
Yes
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes
Was this provider compassionate to you and your situation?
Yes
by Anonymous xxx.xxx.129.223
November 05, 2014
Would you recommend this dentist to others?
Yes
Were the waiting room chairs comfortable at this dentist's office?
Yes
Was this dentist's staff friendly?
Yes
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.29.182
March 07, 2014
Was this dentist's staff friendly?
Yes, they went above and beyond
Would you recommend this dentist to others?
I Already Have
Was this provider helpful about using your insurance coverage?
Absolutely yes
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
by Anonymous xxx.xxx.109.241
March 01, 2014
Was this provider helpful about using your insurance coverage?
Absolutely yes
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Did you leave the office feeling satisfied with your visit?
Completely!
Was this dentist friendly?
Extremely Friendly
by Cathy xxx.xxx.101.73
February 26, 2014
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous xxx.xxx.68.153
May 08, 2013
Did this provider have reasonable prices?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Did they follow up with you after your appointment?
Yes.
Is this provider's business conveniently located?
Yes, it is very conveniently located
by crank xxx.xxx.169.169
February 08, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.164.168
May 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.23.151
January 21, 2012
Would you recommend this dentist to others?
I Already Have
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
December 12, 2011
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