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Susan Williams, DO

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Susan Williams, DO
Williams Family Medicine
(11 Reviews)
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29140 Buckingham St Ste 1 Livonia, MI 48154
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value

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Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was the temperature in the office acceptable to you?
Perfect
by Anonymous xxx.xxx.70.179
November 08, 2014

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Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider have helpful information available online?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
by DBrown xxx.xxx.26.194
July 17, 2013

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Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider offer any coupons, discounts or promotions?
Yes
by Donna xxx.xxx.198.0
January 21, 2013
by Anonymous xxx.xxx.176.223
September 20, 2012

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Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.124.57
September 11, 2012

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Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
February 01, 2012

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Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. I got an appointment quickly. I've never had to wait too long.
by Nikki
January 10, 2012

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Were the waiting room chairs comfortable at this family doctor's office?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
December 19, 2011

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Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's staff friendly?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
November 10, 2011

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Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
August 30, 2011
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Map and Directions
29140 Buckingham St Ste 1, Livonia, MI 48154